Milligan Library Life

by the staff of P.H. Welshimer Memorial Library & Seminary Library

Coming attractions: Ebook improvements!

Everyone who works in the Milligan College Library has had the following experience. A student asks for help finding a book, we go over with them to the catalog to search their subject. When scanning the results list, the student finds an item they like. We mention that it is an electronic book. The student sighs and asks if we have a “real” version of the book. By “real” they mean, “Do we have the book in print?” We sigh and try to explain the strong points of an electronic book. But we know in our hearts why students are reluctant to use our collection of electronic books (which now exceeds 73,000 titles–approaching 50% of our entire book collection in all formats!). The interfaces are clunky, require too much clicking, and on-screen readability is poor.

Libraries have been purchasing electronic versions of books for over a decade. While many librarians were aware of user reluctance to use them, libraries continued to buy ebooks because of convenience and other advantages, including attractive pricing. And because libraries continued to purchase ebooks, vendors often felt little pressure to improve their products. NetLibrary, the largest source of ebooks in the Milligan Library collection, has done little to improve their interface in the past 10 years.

The original Kindle ereader from Amazon.com

In 2007 Amazon.com released the Kindle for $399, and the ereader/ebook world as we knew it began to change. This was not the first attempt at an ereader. I remember seeing some Sony products at a library conference over 10 years ago. But they were too expensive, had too few book choices, and were unwieldy. They never caught on. It seems Amazon did their homework and figured out what features people really wanted in an ereader, and the types of books people wanted to read. They had the ability to deliver on both by leveraging their well-developed online book distribution system and massive purchasing power to negotiate Kindle-compatible editions with publishers. Kindles have also continued to drop in price. Amazon just released an ad-supported Kindle for $114, a price that will likely fall to under $100 by Christmas. Amazon has also extended its reach by providing Kindle book reading software applications that work on various computer, smartphone, and tablet devices. I’m not necessarily promoting the Kindle. Its proprietary (closed) file format is especially problematic for use in a library context. But Amazon has probably been the most successful to date in raising the profile of ebooks to the general public by releasing a viable, easy to use, and relatively inexpensive reading device into its hugely popular online marketplace.

Now that an increasing number of library users have experienced the wonders of ereaders, they are even more frustrated by the limitations of ebooks available from academic libraries. They want user-friendly interfaces that work on their ereaders and other mobile devices (e.g., smartphones and tablet computers). In short, they want the “Kindle experience” when accessing ebooks from the library.

That experience may be getting closer to reality. About a year ago, NetLibrary was purchased by EBSCO. You may already be familiar with this company through the use of its popular library-provided EBSCOhost journal databases—ATLAS, CINAHL, Education Research Complete, Humanities International Complete, PsycINFO, and others. When Milligan librarians learned that NetLibrary was purchased by EBSCO we were hopeful that they would work to make the product more attractive for our users.

Last summer EBSCO began surveying all NetLibrary libraries asking for feedback on ways to improve the interface. Based on the questions EBSCO was asking, the library staff was cautiously optimistic that NetLibrary would finally be getting a much-needed makeover in the right way. We were not disappointed. A new NetLibrary interface will be rolled out over the summer utilizing the EBSCOhost database platform. We have seen previews and demos. While not absolutely perfect, the interface is much improved and easier to navigate. There is built-in note taking, dictionary look-up, citation creation and export, and enhanced printing.

Most exciting, we have learned that EBSCO is developing an app for iPhone/iPad and Android mobile devices that will, via a personal Adobe Digital Editions account, enable NetLibrary ebooks to be downloaded (essentially “checked out”) on to your device for a specified period of time! To accompany these changes, EBSCO is retiring the NetLibrary moniker, and is simply calling the service eBooks on EBSCOhost.

Watch this blog for further updates as this story continues to unfold!


“The library is the hub about which the academic wheel of education turns”

Librarian John W. Neth, Jr., with his student assistants. Photograph from the 1954 Milligan College yearbook.

This post was originally published on my personal blog, Voyage of the Paradigm Ship on May 25, 2009. I am in the process of de-commissioning the Paradigm Ship but plan to periodically republish relevant posts here.

The other day a professor handed me a photocopy of an article he stumbled across while browsing back issues of The Stampede, Milligan College’s student-run newspaper. The article was entitled “Library News,” and was dated Tuesday, October 15, 1953.

The article reported on the recent arrival of the new librarian, John W. Neth, Jr., and changes he was instituting in the Library. In 1953, the Milligan College Library was not housed in its own building, but occupied several rooms in Derthick Hall, the main administration and classroom building. A floor plan of the reorganized library was included in the article.

I read the article with a mixture of amusement over how much has changed in libraries and librarianship over the past 55 years, and admiration over how much has remained the same.

The users of the Milligan College Library are noting a definite trend toward a more efficient arrangement of the available facilities in relation to usability … [The] atmosphere of the library is taking on an air of interest.

Giving priority to “usability” and providing an “atmosphere of interest” for users remain very important in the contemporary library. Of course, deference to the user had its limits.

[T]hese changes have been accompanied by correspondingly necessary rules.

Well sure, we still have “rules” today—print periodicals and reference works do not circulate, and we still expect the “return of circulated books on or before the due date”—but we have broken down other long-standing library mores. We no longer prohibit “bringing…soft drinks namely cokes, into the library,” and student discussions (talking) in the library are no longer limited to “subjects relative to their search.” Today we merely ask students who bring food or drink in the library to clean-up after themselves, and while we no longer shush students for talking, we do ask that they consider and respect their neighbors as they interact.

The old rules reflect an understanding of the library as a place primarily where information resources are stored and searched. Emphasis was placed on protecting these resources and controlling the study environment. Today we have a primary desire to make the library a more open and welcoming place. We are less obsessed with control. We recognize that learning is a social activity, and learning is best facilitated when the study environment is comfortable and (even) domestic (I got this term from Scott Bennett).

In 1953, students had to come to the library because that was the only place where information resources could be accessed. Today, while we still stock our physical shelves with books to support the research needs of our students, the storage function of the library has diminished significantly in the face of anywhere/anytime access of information resources in electronic format just a few clicks away, starting from the library website. Students no longer have to come to the library. Whether or not they will depends on the library being more than a storage facility. The question of whether the relaxation of “rules” is pandering to the user, as I imagine Mr. Neth might have insisted, is way past moot. The role of the library itself has changed that much.

But what about the role of the librarian? Rule 5 presents an interesting paradox:

The last resort in any research problem is seeking the assistance of the Librarian. [Consult] the Card Catalog, the encyclopedia and dictionaries, the special reference collection and periodical indexes, and then finally consult the Librarian. However, no one should leave the library without an answer to the question at hand until all the above have been consulted.

The last resort?! At first I was taken aback by the brashness of wording that could be construed as communicating the librarian’s time was too important to be pestered by students seeking assistance with their research questions. But in fairness to Mr. Neth, he was the only full-time staff person, running all the functions of the library with the help of some student workers. Today we have three full-time librarians, a part-time librarian, two part-time paraprofessionals, and a small army of student workers. Even considering that the library was significantly smaller in 1953, Mr. Neth’s time was definitely at a premium.

Seen more positively, this rule (even if originally motivated by pragmatic concern) provoked students to take greater ownership for the research process, and propagated in them a self-service attitude well before its time. Although there are still students who come into the library (often at the last minute) hoping that a librarian will do all their resource searching work for them (yeah right), the democratization of information access fostered by the Web has encouraged all of us to rely less on professionals and experts as authoritative mediators—at least initially. We like being able to seek-out our own answers. The librarian’s role has shifted from mediating information to instructing students how to search effectively for information, and how to better evaluate the quality and relevance of that information for the intended use. Librarians are also more involved educationally in getting students to think-through their research topics, and composing a manageable thesis. We then set them loose. Assuming we aren’t leaving students entirely to their own devices as we endorse a self-service attitude, the rule has a very contemporary ring to it. I like it.

I also like the way the article closes. Mr. Neth expresses a key affirmation of the function academic libraries should play on every college or university campus—both symbolically and in actuality. This affirmation remains every bit as timely and relevant today as it did over half a century ago:

The library is the hub about which the academic wheel of education turns. It is as much a tool in the process of gaining knowledge as is any other individual tool in that program.


Milligan College History, Now Available Online

P.H. Welshimer Memorial Library and the Milligan College Archives are proud to announce the availability of a trove of Milligan documents online, through a mass-digitization project recently completed in collaboration with Appalachian College Association (ACA) and Lyrasis, with funding from the Alfred P. Sloan Foundation.

Milligan’s site is hosted on Internet Archive, and serves as a portal to a collection that includes Bulletins and Catalogs (1880-2008), Stampede newspapers (1940-2005), and a full run of Buffalo yearbooks (1915-2010). These are all freely available for viewing online or download in a variety of formats, and are fully searchable.

http://www.archive.org/details/milligancollegearchives

The landing page for Milligan Colleges Internet Archive collection

For example, say I wanted to see what Dr. Jeanes was up to during his college days. He graduated in 1968, so let’s look at the 1968 Buffalo. From our Internet Archive site, click on “B” in the “Browse by Author” field. This takes us to all the items with authors beginning with B (in this case, Buffalo Staff), arranged by date scanned. I then sort by date (they’ll be in reverse-chronological order.) Scroll down, and click on Buffalo 1968.

Sort by date

Click "Date" under "Sort results by"

The front page for each item looks very much like the main page, but includes information about this specific item, and links under “View the book” to various formats (including PDF, EPUB, and Kindle, available to download). The online viewing is gorgeous and easy to navigate. Click “Read Online.” Each book “opens” to the title page, in a two-page spread view.

First page displayed in 1968 Buffalo.

To “turn the page,” click anywhere within the right page to advance, or the left page to turn back. (Alternatively, click on the arrows at the bottom right corner, or by dragging the finger-shaped scroll button.) Clicking the “down” arrow in the lower right hides the toolbar, allowing full-page, full screen viewing. The other buttons in the bottom corner allow single-page, two-page, or all-page (tiled thumbnails) viewing, as well as zoom in or out.

Navigation buttons

The search box at the top will search all printed text (not graphics). To find Don Jeanes, type “Jeanes” into the box, and click “Go.”

Search box

Search results display as tear drop-shaped icons along the scroll bar at the bottom. Hovering the cursor over the “hit” displays a snippet of the searched word in context, and clicking on icon turns to the relevant page, with search term highlighted in blue.

"Jeanes," found.

This project has already been extremely helpful to me as Archivist. I have been able to answer inquiries with direct links to quality images of our books, rather than flipping through pages and pages by hand, and then scanning individual pages piecemeal. I hope the Milligan College community will find this equally useful, and will have fun exploring some of our history!


New Books and Media Received (March 2011)

Much Ado About (Practically) NothingThis month we’d like to feature Much Ado About (Practically) Nothing: A History of the Noble Gases, David E. Fisher. New York, NY : Oxford University Press, 2010.

Fisher, a novelist and a scientist, write engagingly and informatively about the noble gases, and their myriad uses in a variety of scientific fields.

The following Books, Musical Scores, and DVDs (259 items) were received into the Library collection through the Acquisitions Budget during March 2011. Check availability of new titles in the Milligan Online Catalog, or come into the Library and browse the New Books Shelf.


1 & 2 Timothy and Titus : 12 studies for individuals and groups / N.T. Wright with Phyllis J. Le Peau. Downers Grove, IL : IVP Connect, 2009. 

1 Corinthians : 13 studies for individuals and groups / N.T. Wright with Dale & Sandy Larsen. Downers Grove, IL : IVP Connect, 2009.

10 lies men believe : the truth about God, women, sex, money, power, and real manhood / by J. Lee Grady. Lake Mary, Fla. : Charisma House, 2011.

A. Jean Ayres : the pioneer behind sensory integration [videorecording]. Torrance, Calif. : Pediatric Therapy Network, 2010.

Abigail Adams / Woody Holton. New York : Free Press, 2009.

Academically adrift : limited learning on college campuses / Richard Arum and Josipa Roksa. Chicago : University of Chicago Press, 2011.

Actions speak louder / Bari Rolfe.Garden Bay, BC : Charlemagne Press, c2010.

Adversus haereses. English. Selections. Irenaeus on the Christian faith : a condensation of Against heresies / James R. Payton Jr. Eugene, Or. : Pickwick Publications, c2011.

The Africana Bible : reading Israel’s Scriptures from Africa and the African diaspora / Hugh R. Page, Jr., general editor ; Randall C. Bailey … [et al.], associate editors. Minneapolis, MN : Fortress Press, c2010.

Algae / Linda E. Graham, James M. Graham, Lee W. Wilcox. San Francisco : Benjamin Cummings, c2009.

All in the timing : fourteen plays / David Ives. New York : Vintage Books, c1995.

Alone together : how marriage in America is changing / Paul R. Amato … [et al.]. Cambridge, Mass. ; London : Harvard University Press, 2009.

The American sign language phrase book / Lou Fant and Barbara Bernstein Fant ; illustrations by Betty G. Miller. New York : McGraw-Hill, c2008.

Continue reading


Nourishment, Body and Soul

On Friday, April 1 we held the P. H. Welshimer Memorial Library’s First Annual Edible Books Festival. This event was first conceived by Judith A. Hoffberg and Beatrice Coron in 2000, and has gone on to become an international celebration. I first participated while a library science student at the University of Pittsburgh in 2009. This year, when the library blogs started buzzing, I asked Mary Jackson if she’d be interested (as baking + books are right up both of our alleys.)

Hoffberg and Coron had planned the International Edible Book Festival to take place around April 1, the birthday of French gastronome Jean-Anthelme Brillat-Savarin, so we set the date. It fell at the end of a busy week, and we weren’t sure what kind of turnout we would have. But the Milligan community exceeded our hopes!

We had twelve entries, from staff, faculty, and students. Some were punny, some witty, some painstaking, and all delicious. (And as librarians, our favorite part was that each of the books represented was already held in the Library’s collection.) After lunch, we cut the cakes, and by closing at 5 had only scraps left. We’ve since had tons of positive feedback, and some great ideas for making this an even better event next year! Many thanks to all of you who participated, and to all who stopped by to look and eat.

I’ve attached Gary Daught’s photos here, but do see also Tiffany Weinbender’s great post at The Kitchen Curtains, a report on StampedeTV, and the Johnson City Press’s photo gallery!

[slideshow]